C12 (SMCM)_Future Trends in Social Media Marketing QUIZ

What does AI stand for?

• Artificial Intelligence

• Automated Interaction

• Advanced Integration

• Artificial Interaction

Which of the following is an example of AI in customer service?

• Social media posts

• AI-powered chatbots

• Traditional phone support

• Email newsletters

What is sentiment analysis used for in social media marketing?

• To analyze user demographics

• To automate ad placements

• To create fake accounts

• To determine the sentiment around a brand

Which ethical dilemma involves the collection of user data?

• Influencer Marketing Authenticity

• Algorithm Bias

• Fake Accounts

• Privacy and Data Collection

What can AI algorithms analyze to suggest personalized content?

• Competitor strategies

• Social media policies

• Market trends

• User preferences and behavior

Which of the following is NOT a role of AI in influencing consumer behavior?

• Manual Data Entry

• Chatbots and Customer Service

• Content Curation and Personalization

• Data Analysis and Insights

What ethical issue arises from influencer marketing?

• Lack of transparency in promotions

• Fake engagement metrics

• Algorithm bias

• Data privacy

How do AI chatbots enhance customer satisfaction?

• By limiting customer interactions

• By offering constant support

• By avoiding user inquiries

• By providing delayed responses

What is a potential consequence of algorithm bias?

• Improved ad targeting

• Enhanced content visibility

• Reinforcement of stereotypes

• Increased user engagement

Which tool can help analyze trending hashtags?

• Content Management System

• Email Marketing Software

• Customer Relationship Management

• Hashtag Analysis Tools