Continuous improvement & Innovation

Where are opportunities and threats identified?

• Inside the business

• In the SWOT analysis

• In the PESTLE analysis

• In the financial report

Which of the following is NOT part of the PESTLE analysis?

• Political

• Economic

• Technological

• Financial

What is one of the benefits of continuous improvement and innovation?

• Decreased sales

• Increased sales

• Increased costs

• Decreased efficiency

Which of the following is a benefit of continuous improvement in terms of competitiveness?

• Decreased competitiveness

• Increased competitiveness

• No change in competitiveness

• Reduced competitiveness

Which option is likely to result in being quickly overtaken by competitors?

• Continuous improvement

• No change

• Continuous improvement and innovation

• Major impact innovation

What is emphasized more than quality control at the end?

• Building quality in

• Assessing quality

• Designing quality

• Selecting quality

What should be included in the exploration phase according to the document?

• Staff teams

• Financial audits

• Customer surveys

• Market analysis

What three of these are drivers for change

• Consumer/customer demand

• market share

• Technology

• Product lifecycle factors

Which one of these approaches used for quality and change is management led

• Six Sigma

• scrum

• Kainen

• Total Quality management