Heating

In a hybrid project, the customer has issued a contract that specifies the deliverables for each quarter. The customer wants to show their stakeholders a tangible outcome in the first quarter and wants to move the second milestone to the first quarter. The project manager explains to the customer that it is not feasible unless the requirements for the second milestone are changed. Which two actions should the project manager take? (Choose 2)

• Ask the customer for their priorities regarding the requirements for the second milestone
• Convince the customer to leave the second milestone in place and not change it
• Tell the customer that moving the milestone has a very high impact on the cost of the project
• Go back to the development team and discuss which second milestone requirements can be performed in the first quarter
• Escalate the issue to upper management to resolve the problem

The project team is planning a schedule with limited information. The team is having issues identifying the detailed tasks and estimating task duration. Which three techniques should the project manager use? (Choose 3)

• Iterations and reviews to continuously keep adapting the plan
• Gantt chart that includes milestones and deadlines
• Rolling wave planning and an adaptive approach
• Bottom-up estimating based on a work breakdown structure (WBS)
• Relative estimation to determine the task or deliverable sizes

A project manager for a large, multiyear, industrial project has a project with diversified stakeholders from various geographical areas. Recently, the project manager encountered an issue with stakeholder engagement. Which two tools should the project manager use to determine the underlying reason for why engagement is not having the planned effect? (Choose 2)

• Communications management plan
• Ishikawa diagrams
• Open-space meetings
• Issue log
• Five whys

A project manager has been assigned to an education project with the objective of training a workforce in application development. One of the deliverables is to provide internships to the best students in the customer's active projects. However, the customer does not have enough projects in progress right now. The project manager decides to create several internal projects in order to ensure the internships. Which three actions should the project manager take to fulfill this scenario without adding costs for the customer? (Choose 3)

• Influence the client to initiate a new project
• Create a change request with the scope of the new internal projects
• Use the project's contingency budget
• Manage the quality of the delivery
• Create a work breakdown structure (WBS) of the new scope with the internal projects

During the execution phase of a project, one of the customer's stakeholders keeps requesting changes to the scope every week. Which three actions should the project manager take to resolve this issue? (Choose 3)

• Adjust the project management plan to include the changes in scope
• Continue the execution as planned and defer the changes to a future phase
• Highlight the impacts of the changes during the next project meeting
• Schedule a meeting with the customer to align the approach
• Update the relevant project documents with this obstacle