The Nature of Mangement

D’Anada is opening her own formal wear shop. She decides to hire two salespeople to work in the store, one person to order the merchandise, and one person to organize the stock room and help her with the inventory. Hiring these people is known as

• staffing.

• downsizing

• directing.

• networking.

Shafika is the human resource manager at Donald Incorporated in order to cut costs, he needs to lay off 10 percent of the sales force employed by the firm. Thus, Shafika is most likely involved in the process of

• benchmarking.

• crowdsourcing

• downsizing.

• onshoring.

A company specializes in manufacturing computers and computer accessories. As a means to expand business operations, the company is planning to introduce a new line of mobile phones in the next 12 to 15 months and focus less on hardware. In this scenario, the company is developing a(n)

• downsizing plan.

• corrective action.

• operational plan.

• strategic plan

Which plan has the shortest time frame, detailing activities that need to be executed in one month, one week, or even a day?

• strategic plans

• tactical plans

• operational plans

• financial plans

Josef owns and runs a local motel, Bed Head Motel. He puts up a billboard that says: “Need a place to rest your head? Try Bed Head Motel where there is always a comfortable bed, a hot meal, and a friendly face at a price that won’t keep you up at night!” This statement is Bed Head Motel’s

• objective.

• goal.

• mission

• operational plan.

In response to a recent outbreak of computer viruses, a large technology company, installs computer virus protection software and firewalls in all its employees' computers. This is a form of ________blank planning.

• executive

• executive

• contingency

• tactical

A company decided to expand its sales in foreign markets. What type of planning needs to take place to determine how the company will achieve this objective over the following 3 months?

• strategic

• contingency

• executive

• tactical

Maura is a sales clerk at a retail store. Her manager, Bob, gives her the authority to handle certain complaints from customers as she sees fit without having to ask for his approval. Maura’s manager believes in

• autocratic decision making.

• empowering his employees.

• employee networking.

• a hands-on approach to leadership.

Joy See, a manager at Power Systems, is known for her passionate and people-friendly ways. Joy See knows all her employees well and trusts them to do the right thing for the company. Any new project starts with an initial briefing from her, after which the teams are given complete freedom to determine the tasks and timeline for that project. From time to time, Joy See gives the teams feedback about the progress of their projects. In this scenario, Joy See can be regarded as a(n) _________blank leader.

• authoritarian

• free-rein

• disengaged

• autocratic