SOAL UAS B ING KLS XII SMT 1 TA 2024/2025

What would you most likely say when complaining about poor service at a restaurant?

• This food is amazing!

• Can I speak to the manager, please?

• I'll have another order, thanks.

• Thank you for the excellent service!

• Do you have more desserts?

Which is the correct expression for a formal complaint?

• This is just perfect!

• I want to express my disappointment with your service.

• Never mind, it's fine.

• Can I have a menu, please?

• I'll come back later.

What should a complaint letter include?

• A clear statement of the problem.

• Random praise for the company.

• Requests unrelated to the issue.

• A description of the sender's favorite product.

• A lengthy apology from the sender.

Which sentence is suitable for starting a complaint letter?

• Your service is wonderful!

• I am writing to express my dissatisfaction with your recent service.

• Could you send me your catalog?

• This is to inform you about our upcoming event.

• Thank you for your cooperation.

What is the main purpose of a discussion text?

• To describe a personal experience.

• To argue for or against an issue.

• To sell a product.

• To narrate an event.

• To share poetry.

A discussion text typically includes...

• Arguments for and against a topic.

• A summary of vacation plans.

• Instructions for building a machine.

• A detailed recount of a historical event.

• Personal opinions without evidence.

What is the appropriate response when offering help?

• Can you help me?

• Would you like some assistance?

• No, I can't.

• That's your problem.

• I need help too.

Which is a polite way to offer a seat to someone?

• Go find another seat!

• Would you like to sit here?

• This seat is mine.

• You can stand.

• I'll sit here instead.

How would you politely refuse an offer of help?

• No, I don't need your help!

• Thank you, but I can manage it myself.

• Why are you even asking?

• Go away, I don't need you.

• No, you can't help.

What is an appropriate refusal to an offer of food?

• No, and don't ask again!

• Thanks, but I've already eaten.

• I don't like you offering me things.

• Maybe next time, or maybe not.

• I'll throw it away.