The Case Banner in ACMP includes all of the following EXCEPT: (Select the best answer.)

• Member’s Address

• Queue Name

• TAT Deadline

• UM Request ID

When updating a provider in ACMP, under the Case Details screen, on which tab could you view those changes? (Select the best answer.)

• Member Details

• Benefit Details

• Provider Details

• Request Details

To move a case to a new queue within ACMP, you would click the Case Details screen, click Request Details, and then (Select the best answer.)

• Add Request Type details

• Assign Case Owner

• Transfer

• Update Correspondence

PLUTO advises No Precertification is required. The provider and facility are in network and do not request the auth be entered. What would be your next step? (Select the best answer.)

• Continue to build authorization

• Wrap up/cancel and do not create a case

• Request additional clinical

• Send to PCR

On which screen would you verify the member’s address? (Select the best answer.)

• Case Details

• Clinical Review

• Case Summary

• Transaction History

What do you click in order to add more detail to your saved note? (Select the best answer.)

• Click Add, add note and Click Save

• Click Append, add note and Click Save

• Click Note, add note and Click Save

• Click Notification, add note and Click Save

On what ACMP screen would you add a diagnosis code? (Select the best answer.)

• Case Details

• Case Summary

• Clinical Review

• Intake Review

In ACMP, if an action will result in possibly losing your data, a warning popup displays. To keep your data, which of the following would you select? (Select the best answer.)

• Click Close to save the case and return to Dashboard.

• Click Save & Exit to save the case and return to the Dashboard.

• Click Cancel to save the case.

To review Length of Stay in ACMP, select the _______ tab. (Select the answer that properly completes the sentence.)

• Clinical Review

• Notes

• Notifications

• PCR Review

On which screen would you access member demographics? (Select the best answer.)

• Case Details

• Case Summary

• Clinical Review

• Physician Review