GMS 200 FInal Exam Practice

The best employers share all of the following characteristics EXCEPT:

• They have high performance expectations.

• They provide employees with both valued rewards and respect for work-life balance

• They are extremely good at attracting and retaining talented employees.

• They excel at fully utilizing employees' talents and valuing their contributions.

• They excel at exploiting the natural environment.

Henry Mintzberg identified a set of roles that managers perform. These roles are grouped

into which of the following three categories?

• Interpersonal, strategic, and decisional.

• Strategic, informational, and authoritarian.

• Interpersonal, informational, and decisional.

• Supervisory, authoritarian, and decisional.

• Supervisory, informational, and strategic.

According to the research conducted on the nature of managerial work, which of the

following is FALSE?

• Managers work at fragmented and varied tasks.

• Managers work at an intense pace

• Managers work long hours

• Managers spend much time working alone.

• Managers work with many communication media.

When decision makers lack complete information on action alternatives and their

consequences but have some knowledge of the probabilities associated with the various

outcomes, they are operating in an environment of __________.

• Certainty

• Risk

• Uncertainty

• Subjectivity

• Equifinality

Which one of the following statements provides an inaccurate description of the

behavioural decision model?

• Limits exist regarding human information-processing capabilities

• Managerial decisions are rational only within the boundaries defined by available

  information

• Cognitive limitations make it difficult for managers to become fully informed.

• Even with cognitive limitations, competent managers can make perfectly rational

  decisions in highly ambiguous situations

• Because of bounded rationality managers make satisficing decisions, especially in

  dealing with ambiguous problems in risky and uncertain conditions.

Which one of the following statements regarding decision-making models is correct?

• The classical decision model views managers as acting in a certain world.

• The classical decision model predicts that managers will make optimizing decisions.

• The behavioural decision model describes how managers act in situations of limited

  information and bounded rationality

• The behavioural decision model predicts that managers will make satisficing

  decisions.

• All of the preceding statements are correct

Information systems are becoming increasingly important to organizations for the

purpose of image building. Which of the following describes the type of information that

is useful for image building?

• Customer feedback.

• Marketing information

• Sales information

• Public information

• Intelligence information

__________ indicates that decisions are rational only within the boundaries defined by

the available information.

• Bounded rationality

• Available rationality

• Limited decision making

• Classical decision making

• Optimal rationality

An organization that is able to continuously change and improve its performance based

upon lessons of experience is known as __________.

• A total quality organization

• An experienced organization

• A learning organization

• A continuous improvement organization

• A developing organization

In the context of individual and group decision making, the “right” decision method is

the one that __________.

• Provides for a timely decision

• Provides for a quality decision

• Promotes the commitment of people who will be involved in implementing the

  decision

• A and B

• A, B, and C