6.6(b)Understanding Change Management Theories

Which of the following is the first step in Kotter's Change Model?

• Create a vision for change

• Form a powerful coalition

• Create urgency

• Communicate the vision

In Lewin's Change Management Model, what is the second stage called?

• Unfreeze

• Change

• Refreeze

• Transition

What does the 'A' in the ADKAR Model stand for?

• Awareness

• Action

• Ability

• Assessment

Which of the following is NOT one of the 7-S's in the McKinsey 7-S Framework?

• Strategy

• Structure

• Systems

• Supervision

Nudge theory is primarily associated with which field?

• Economics

• Psychology

• Sociology

• Anthropology

The Kubler-Ross change curve is also known as the:

• Change Management Cycle

• Emotional Response Curve

• Five Stages of Grief

• Adaptation Model

Which step in Kotter's Change Model involves removing obstacles?

• Empower action

• Create urgency

• Build on the change

• Form a powerful coalition

In Lewin's model, what is the purpose of the 'Refreeze' stage?

• To prepare for change

• To implement change

• To solidify new behaviours

• To evaluate change

In the ADKAR Model, which stage focuses on providing the skills and knowledge needed for change?

• Desire

• Knowledge

• Ability

• Reinforcement

Which of the following is a 'hard' element in the McKinsey 7-S Framework?

• Shared Values

• Skills

• Strategy

• Style