6.7 Overcoming resistance

What is a common barrier to organisational change?

• Lack of resources

• Over-communication

• Excessive employee engagement

• Too much leadership involvement

Which of the following is a strategy for effective communication during change?

• Using technical jargon

• One-way communication

• Active listening

• Avoiding feedback

What role does leadership play in organisational change?

• Ignoring employee concerns

• Setting a clear vision

• Minimising communication

• Avoiding decision-making

How can employee engagement be increased during transitions?

• By reducing their responsibilities

• By involving them in decision-making

• By limiting communication

• By ignoring their feedback

What is cultural resistance to change?

• Acceptance of new ideas

• Support for organisational change

• Opposition based on cultural values

• Enthusiasm for change

Which change management model focuses on unfreezing, changing, and refreezing?

• Kotter's 8-Step Process

• Lewin's Change Management Model

• ADKAR Model

• McKinsey 7-S Model

What is a barrier to organisational change related to employee attitudes?

• High motivation

• Resistance to new technology

• Enthusiasm for change

• Support for leadership

Which of the following is a key element of effective communication during change?

• Ambiguity

• Clarity

• Secrecy

• Complexity

How can leaders effectively support change?

• By avoiding involvement

• By providing clear direction

• By ignoring employee feedback

• By maintaining the status quo

What is a method to engage employees during organisational change?

• Excluding them from discussions

• Providing training and development

• Reducing their responsibilities

• Limiting communication