Program Administration Final Exam

A program faces criticism for neglecting environmental concerns while achieving financial success. How should the program manager address this issue?

• Ignore the criticism to focus on financial goals

• Develop a strategy to integrate sustainability practices into the program

• Prioritize financial success over environmental considerations

• Delegate the issue to external stakeholders

How would you design a feedback system for a community program to ensure continuous improvement?

• Use informal conversations without documenting results

• Create a structured process for collecting, analyzing, and acting on feedback

• Focus feedback collection only on program staff

• Limit feedback to major donors

A program succeeded in an urban area but failed in a rural community. What should be the primary focus when adapting the program?

• Scaling down the program to reduce costs

• Understanding local cultural and logistical challenges

• Replicating the urban model without modification

• Shifting to a different community

How could involving stakeholders early in a project improve its outcomes?

• It delays the planning process unnecessarily

• It reduces transparency by adding more opinions

• It fosters buy-in and ensures their needs are addressed

• It removes accountability from the project team

Propose a way to measure the success of a program aimed at reducing child malnutrition.

• Track the number of donors supporting the program

• Monitor changes in nutritional status among children over time

• Focus on program expenditures to assess efficiency

• Count the number of activities conducted annually

A program manager discovers a team member has a personal interest in a vendor relationship. What should the manager do to maintain ethical standards?

• Ignore the conflict to avoid delays

• Address the conflict transparently and reassign duties if necessary

• Keep the information confidential to protect the team member

• Allow the relationship if no immediate harm is visible

Design a sustainability plan for a health program that is losing funding. What is the best approach?

• Cut services and focus only on core operations

• Diversify funding sources and train local staff to take over operations

• Shift the program entirely to government funding

• Eliminate non-essential components without consulting stakeholders

In the PDCA cycle, what innovative addition would you suggest for a technology-driven organization?

• Use real-time data analytics to enhance the 'Check' phase

• Replace 'Act' with 'Automate' to speed up processes

• Eliminate the 'Plan' phase to start immediately

• Focus exclusively on short-term adjustments

Imagine a global program facing ethical dilemmas due to cultural differences. How should the program team proceed?

• Enforce the program's original ethical guidelines

• Adapt practices to align with local cultural norms while maintaining core principles

• Avoid engaging with communities to prevent conflict

• Allow each local team to decide on ethical standards independently

If you were tasked with evaluating the long-term impact of the Pantawid Pamilyang Pilipino Program (4Ps), what metric would be most critical?

• The number of families receiving financial aid

• Improvements in beneficiaries' health, education, and livelihoods

• Total program costs over time

• The speed of fund disbursement