TWKL

In what year was Marriott International founded?

• 1972
• 1955
• 1927
• 1952

When was the official opening of The Westin Kuala Lumpur?

• 06 Sep 2003

• 06 Sep 2004
• 06 Sep 2002

• 06 Sep 2001

What does GOP stand for?

• General Operating Procedures
• Gross Operating Profit
• Gross Output Product
• Government Operating Policy

Which of the following components are part of the Talent Index Score?

• Talent Acquisition, Employee Retention, Leadership Performance, Profit Margins
• VTO, Profitability, iJobs, Market Expansion
• Financial Performance, Profit Margins, Employee Satisfaction, Leadership Index
• Talent Planning, iJobs Conversion, VTO, Leadership Index

What does VTO stand for?

• Vacation Timeoff
• Volunteer Timeoff
• Voluntary Turnover
• Voluntary Training Option

What is the YTD rating for our GuestVoice ITR?

• K
• SP
• P
• U

What is the name of Marriott International’s loyalty program?

• Marriott Benefits
• Marriott Privileges
• Marriott Plus
• Marriott Bonvoy

The Westin Heavenly Bed was launched at which year?

• 1990s
• 2000s
• 2010s
• 2020s

Who is the Westin target guest?

• Helper
• Heartiest
• Achiever
• Adventurer

Which are the Westin Brand values?

• Personal, Instinctive, Renewal
• Professional, Instinctive, Renewal
• Personal, Intuitive, Renewal
• Personal, Intuitive, Revival