Housekeeping Quiz

What is the primary purpose of housekeeping in a hospitality setting?

• To improve the décor of the hotel

• To ensure the guests have a clean and comfortable environment

• To train staff for other departments

• To increase the size of the hotel

Which of the following is NOT a duty of the housekeeping department?

• Cleaning guest rooms

• Managing laundry services

• Cooking meals for guests

• Maintaining public areas

What is the correct sequence for cleaning a guest room?

• Bathroom, bed making, dusting

• Dusting, bed making, bathroom

• Bed making, dusting, bathroom

• Bathroom, dusting, bed making

Which chemical is commonly used for disinfecting surfaces?

• Vinegar

• Ammonia

• Sodium hypochlorite (bleach)

• Baking soda

What color code is commonly used for cleaning toilet areas?

• Red

• Blue

• Green

• Yellow

What should a housekeeper do if they find a valuable item left by a guest?

• Keep it for themselves

• Hand it over to the front desk or lost and found

• Throw it away

• Leave it where it was found

Why is vacuuming an essential housekeeping task?

• It gives the housekeeper exercise

• It removes dirt, dust, and allergens

• It is the fastest way to clean a room

• It polishes the floor

What is the ideal way to make a bed in a hotel room?

• Use only one pillow and no blanket

• Place the blanket under the fitted sheet

• Use a hospital corner fold for the sheets

• do not tuck in the sheets

Which of the following items is considered personal protective equipment (PPE) for housekeepers?

• Uniform

• Gloves

• Apron

• Name tag

What is the first thing a housekeeper should do upon entering a guest room?

• Start vacuuming the carpet

• Check for any maintenance issues

• Knock and announce their presence

• Begin cleaning the bathroom