PH Pr#d#ct H#ng##t: #W#ll#t

What is the Reason Code for FAILED transaction but found on PSR?

• Partner Issue
• Difficult to find transaction on dashboard
• Payment received with no callback
• Payment confirmation

What is the Reason Code for FAILED transaction but not found on PSR?

• Partner Issue
• Difficult to find transaction on dashboard
• Payment received with no callback
• Payment confirmation

The end user reached out asking for the transaction status. What is the reason code?

• Partner Issue
• Difficult to find transaction on dashboard
• Partner receive chargeback request
• Payment confirmation

The partner reached out asking for the transaction status. What is the reason code?

• Partner Issue
• Difficult to find transaction on dashboard
• Partner receive chargeback request
• Payment confirmation

The merchant reached out asking for the transaction status. What is the reason code?

• Partner Issue
• Difficult to find transaction on dashboard
• Partner receive chargeback request
• Payment confirmation

What is the URL that the merchant needs to set in order to receive a successful callback?

• callback_URL
• redirection_URL

How many redirection_url does the merchant needs to set?

• 1

• 2

• 3

• 4

What are the redirection_URL does the merchant needs to set?

• unknown_redirect_url
• pending_redirect_url
• success_redirect_url
• failure_redirect_url

Partner reached out regarding a chargeback reques and asking the status of the transaction. Per checking, the status is FAILED on our side but not found on PSR. What is the next step?

• Inform the status is failed and REJECT the chargeback request
• Inform the status is failed and ACCEPT the chargeback request

Partner reached out regarding a chargeback reques and asking the status of the transaction. Per checking, the status is Completed on our side. What is the next step?

• Inform the status is completed and REJECT the chargeback request
• Inform the status is completed and ACCEPT the chargeback request