Communication Skills Quiz

The process of sending and receiving messages is called:

• Feedback

• Perception

• Communication

• Impression

A speech style with unchanging tone, pitch, and volume is:

• Assertive Tone

• Monotone

• Inflection

• Elocution

The ability to understand and share another's feelings is:

• Empathy

• Perception

• Impression

• Rapport

Presenting someone else's work as your own is:

• Plagiarism

• Bias

• Jargon

• Acronym

A formal, prepared speech is the opposite of:

• Impromptu

• Mock Trial

• Orator

• Phobia

Nonverbal cues like gestures and facial expressions are part of:

• Verbal Communication

• Written Communication

• Interpersonal Communication

• Nonverbal Communication

Persuasion based on feelings and emotions is:

• Logical Appeal

• Ethical Appeal

• Emotional Appeal

• None of the above

Obstacles that hinder effective communication are:

• Communication Barriers

• Communication Skills

• Communication Process

• Communication Terms

A word's literal meaning is its:

• Connotation

• Denotation

• Symbol

• Acronym

A group decision-making problem where everyone agrees to avoid conflict is:

• Consensus

• Panel Discussion

• Groupthink

• None of the above