Chapter 11

Mass Customization

• Method in which large quantities of standardized products are made at a low cost, using assembly lines or other automated technology.

• Process of using technology by adding layers of materials to create 3D objects.

• Is an operational function that sits at the intersection of manufacturing, marketing, sales, and product development.

• Method in which high quantities of customized products are made at low cost.

Continuous production

• Method where products made from basic materials are continuously processed.

• Method in which high quantities of customized products are made at low cost.

• Ongoing improvement of the design, production, and delivery of a company's product and services.

• Process of using technology by adding layers of materials to create 3D objects.

Employee experience

• journey workers take through each stage of a particular company and the perceptions they have about their experiences at work.

• the wide range of activities that business engage in to keep a company running and earn a profit.

• is the process of planning and organizing the movement of goods from their point of origin to their final destination.

• process of welcoming new customers to your business by guiding them through their purchases and addressing any queries or concerns.

What is the process of using technology by adding layers of materials to create 3D objects?

• Employee experience

• Additive manufacturing

• Digital integration

• Rapid prototyping

What is the ongoing improvement of the design, production, and delivery of a company's product and services called?

• Continuous processing

• Task coordination

• Continuous improvement

• Best practices implementation

What is the process of planning and organizing the movement of goods from their point of origin to their final destination?

• Customer service

• Logistics

• Production efficiency

• Journey management

Production control

• Ongoing improvement of the design, production, and delivery of a company's product and services.

• Task of coordinating people, materials, and machinery to provide maximum production efficiency.

• Implementation of best practices to eliminate inefficiency and waste while increasing profit.

• Business approach that creates value for customers by rapidly responding to changes.

Lean Manufacturing

• task of coordinating people, materials, and machinery to provide maximum production efficiency.l

• 
  implementation of best practices to eliminate inefficiency and waste while increasing profit.

• Ongoing improvement of the design, production, and delivery of a company's product and services.

• Business approach that creates value for customers by rapidly responding to changes.

Operations managers

• concept of digitalizing and integrating business processes across the organization to improve customer and employee experience.

• journey workers take through each stage of a particular company and the perceptions they have about their experiences at work.

• process of welcoming new customers to your business by guiding them through their purchases and addressing any queries or concerns.

• key personnel in upper-level management. They seek to maximize productivity and efficiency by empowering employees to achieve companywide goals.

Statistical quality control?

• is the facilitation and coordination of the flow of good and services from production to the delivery of the final product.

• use of statistics taken from samples from production runs for the sole purpose of determining production quality.

• is the process of planning and organizing the movement of goods from their point of origin to their final destination.

• is an operational function that sits at the intersection of manufacturing, marketing, sales and product development.