E-Commerce Quiz

What is the primary focus of Electronic Commerce (EC)?

• Providing customer service in physical stores

• Conducting business offline

• Buying, selling, and exchanging products and services via computer networks

• Buying and selling of physical goods only

Which of the following is a characteristic of Business-to-Consumer (B2C) transactions?

• Sales of products exclusively in physical stores

• Transactions between businesses only

• Retail transactions from businesses to individual shoppers

• Transactions among government entities

What does the term 'Click-and-mortar' refer to?

• Organizations that only sell physical products

• Organizations that conduct EC activities as an additional marketing channel

• Organizations that do not use technology

• Organizations that operate solely online

Which of the following is NOT a benefit of e-commerce to organizations?

• Reduction in operational costs

• Increased paperwork

• Improved customer service

• Expansion to international markets

What is a major limitation of e-commerce?

• Lower traffic on roads

• Improved accessibility for rural areas

• High initial costs for setting up e-commerce applications

• Increased customer trust

Which of the following describes 'Collaborative Commerce'?

• Retail transactions from businesses to consumers

• Government transactions with businesses

• Online activities and communications by parties working towards a common goal

• Online transactions between consumers

What is the purpose of a revenue model in e-commerce?

• To describe how the organization will generate revenue

• To outline the business goals

• To provide a marketing strategy

• To detail the company's mission statement

Which of the following is an example of 'Mobile Commerce'?

• Buying a product from a physical store

• Conducting transactions via a mobile device

• Participating in a virtual auction on a website

• Using a desktop computer for online shopping