Accountability and Job Responsibility

Who is ultimately responsible for managing your work schedule and avoiding conflicts?

• The Supervisor

• The Scheduling System

• Each Staff Member

• The Coordinator

What is the first step you should take if you realize you can’t work your shift due to illness?

• Notify your supervisor immediately

• Post your shift on the tradeboard

• Find someone to cover for you and inform a supervisor

• Call out without notifying anyone

What should you do if no Coordinator is on duty when you need emergency coverage?

• Wait until the next day to notify someone

• Contact a Supervisor directly

• Assume someone will take care of it

• Skip your shift if you can’t find coverage

When posting a shift to the tradeboard, what should you include?

• Nothing, it's all already there

• A detailed description of the shift and any important details

• Your reasons for needing coverage

• A request for immediate approval

Answer explanation

The details of the shifts are potentially much more important as a Swim Instructor, but including additional information is always a good idea. A note on the tradeboard helps us quickly prioritize.

When are you no longer responsible for covering your shift?

• After posting it to the tradeboard

• When a coworker agrees to take it

• Once a Coordinator or Supervisor explicitly releases you from responsibility

• When the shift time has passed

What is the consequence of failing to secure coverage or follow communication protocol?

• Nothing happens unless someone complains

• It’s addressed as a minor issue

• It could lead to disciplinary outcomes and impacts safety

• It’s forgiven if it doesn’t happen often

Why is managing your schedule and planning ahead essential?

• To avoid missing out on social events

• To ensure personal convenience

• To maintain team safety and success

• To keep the Coordinator or Supervisor from getting upset

Answer explanation

While all of these are certainly positive outcomes of managing your schedule effectively, accepting the responsibility of a job means that the priority needs to be success for the team.

If you post a shift to the tradeboard and receive no responses, what is your next step?

• Assume no one is available and skip the shift

• Contact a Coordinator or Supervisor for support

• Delete the post and try again later

• Wait until the day of the shift to check

Why is being dependable important in a safety-sensitive role?

• It helps you earn extra pay

• It builds trust and opportunities within the team

• It makes the Supervisor’s job easier

• It guarantees you’ll never be disciplined

What should you do if you have a personal commitment that conflicts with your scheduled shift?

• Call out and explain your commitment

• Try to find coverage but still attend the commitment if you can’t

• Fulfill your shift if you cannot secure a substitute

• Ask a friend to let the Supervisor know for you