Mastering Computer Repair Skills

What is the first step in hardware troubleshooting?

• Identify the problem

• Replace the hardware components

• Check for software updates

• Restart the computer

How can you identify a failing hard drive?

• Listen for unusual noises, check for crashes/errors, monitor performance, and use diagnostic tools.

• Replace the hard drive with a new one

• Increase the storage capacity of the drive

• Check for physical damage on the exterior

What tool can be used to check RAM for errors?

• Task Manager

• Defragment and Optimize Drives

• Windows Memory Diagnostic or MemTest86

• Disk Cleanup

What is the purpose of a bootable USB drive in software installation?

• To transfer data between computers.

• To create a recovery partition on the hard drive.

• To store files for backup purposes.

• To install or run an operating system directly from the USB.

How do you resolve a 'blue screen of death' error?

• Restart in Safe Mode, check for recent changes, uninstall problematic updates/drivers, run virus scan, use system restore.

• Ignore the error and continue using the computer

• Install a new operating system immediately

• Increase the screen brightness to fix the issue

What is the best practice for installing new software on a computer?

• Download from a trusted source and follow installation instructions.

• Ignore installation instructions and proceed

• Use outdated software versions for installation

• Install from any website without checking

What are common signs of a virus infection on a computer?

• Improved graphics performance

• Faster internet speeds

• Increased battery life

• Unexpected pop-up messages, slow performance, frequent crashes, unauthorized access to files, unusual network activity.

How can you remove a stubborn malware from your system?

• Install a new operating system without backing up data.

• Use antivirus software in Safe Mode to scan and remove malware.

• Restart your computer to eliminate malware.

• Delete all system files to remove malware.

What is the function of antivirus software?

• To manage hardware components and improve performance.

• The function of antivirus software is to protect computers from malware by detecting and removing harmful software.

• To enhance internet speed by optimizing network traffic.

• To provide a backup solution for important files.

What steps should you take to recover lost data from a formatted drive?

• Use data recovery software to scan and recover files from the formatted drive.

• Delete all files to prevent recovery issues.

• Reformat the drive again to ensure data is lost.

• Use a magnet to erase the drive completely.