HCM 102 Final Exam Questions

Which decision simply implements solutions that have already been determined by past experience?

• Crisis Decision

• Non-programmed Decision

• Programmed Decision.

• Uncertainty Decision

Which one of the following occurs when parties disagree or substantive issues or when emotional antagonisms create friction between them?

• Conflicts.

• Domain ambiguities

• Structural differentiation

• Task interdependencies

Which of the following is a comparative of performance assessment?

• 360° Review

• Critical incident diaries

• Ranking.

• Task identity

What is the process of making joint decisions when the parties involved have different preferences?

• Decision making

• Motivatio

• Negotiation.

• Satisfaction

Which of the following refers to actions people take to assert their identity as a leader or follower?

• Claiming.

• Granting

• Interest

• Motivation

Which of the following is not Characteristics of Charismatic Leaders?

• Anger and pessimism.

• Confidence and optimism

• Emotional appeals to values

• Novel and inspiring vision

Which of the following involves a focus on exchanging valued goods in return for something leaders want?

• Adaptive leadership

• Entrepreneurial leadership

• Transactional leadership.

• Transformational leadership

Which of the following refers to the extent to which followers see leaders as having much higher status than them?

• Bureaucracy

• Charisma

• Power distance.

• Power wielders

Which type of power stems from the formal hierarchy or authority vested in a particular role?

• Legitimate power.

• Personal power

• Position power

• Reward Power

Which of the following refers to the amount of experience or ability the follower has to do the job?

• Follower Readiness.

• Follower role orientation.

• Leader Position Power.

• Task Structure.