Emotional intelligence

What does Emotional Intelligence (EI) primarily help us do?

• Master Jedi mind tricks to control people’s thoughts.

• Recognize and manage our own emotions—and even spot others' feelings from across the room.

• Make our colleagues love us with just one smile.

• Be so chill that nothing fazes us, ever.

Which of the following is an example of self-regulation?

• Yelling at your computer because it froze during an important meeting.

• Exploding with emotion and then pretending it never happened.

• Realizing you're hangry (hungry + angry), and eating a snack before continuing the conversation.

• Counting to 100 before responding to an email when you're in a bad mood.

What does it mean to use motivation in the context of emotional intelligence?

• Use your emotions to fuel your Netflix binge.

• Harness the power of excitement and drive to crush your personal goals.

• Feel motivated by the fear of failing, so you procrastinate even more.

• Use motivation to convince your friends to go on that long hike you’ve been planning for months.

Which of the following is an example of empathy?

• Saying, "Chill out, it's not a big deal," when someone is upset.

• Saying, "Chill out, it's not a big deal," when someone is upset.

• Saying “You should be over this by now. Let's move on.”

• Listening and nodding, then offering a hug (or a virtual one!) without rushing to fix their problem.

Which of these is NOT a good example of social skills?

• Giving a high-five after successfully collaborating on a project.

• Making people laugh when things get awkward.

• Interrupting others to ensure your genius is heard.

• Offering sincere compliments, like, "I admire how you handled that tough situation."

You’re in a team meeting, and one of your colleagues is getting frustrated and raising their voice. What would you do to handle the situation emotionally intelligently?

• Take over the meeting and give a speech about how frustration is bad for productivity.

• Ignore them and pretend nothing’s happening.

• Ask the colleague how they’re feeling and offer a listening ear.

• Tell everyone, “Okay, let’s just agree to disagree,” and walk out dramatically.