Salesforce 101 Assessment

The (a)   icon allows you to quickly and easily navigate back to a record that is important to you

An account record is synonymous to a (a)   record in eRecruit?

A case record is synonymous to a (a)   record in eRecruit

Which of the following does NOT live on the person account

• Birthdate

• Learning program

• SSN

• Address

An individual application is synonymous to the ______ record in eRecruit

• application

• opportunity

• case

• person

Which of the following are objects in Salesforce? Select all that apply

• Accounts

• Individual Applications

• Cases

• Reports

(a)   control which records appear in a list view

Filter components include:

Select all that apply

• Program

• Field

• Operator

• Value(s)

Equals is an example of a

• operator

• field

• value

• equation

Admit Type is an example of a

• Value

• Dual Enrollment

• Field

• Operator