MGP General English v.01

What is an effective way to manage stress at work?

• Ignoring the stress

• Blaming others for your stress

• Taking regular breaks and practicing relaxation techniques

• Avoiding difficult tasks

3. What is the income a business earns from its normal activities, usually from the sale of goods and services?
   

• Profit

• Revenue

• Budget

• Expenses

6. What is a meeting in which specific instructions or information is given?
   

• Conference

• Seminar

• Workshop

• Briefing

10. Which term refers to guidelines that outline the principles, values, standards, or rules of behavior that guide the decisions of an organization?
    

• Code of Conduct

• Mission Statement

• Business Plan

• Corporate Strategy

13. What does ROI stand for in business?
    

• 13. Rate of Inflation

• Regulation of Industry

• 13. Return on Investment

• 13. Risk of Insolvency

How can you demonstrate reliability at work?

• Showing up on time and meeting deadlines

• Taking on tasks without completing them

• Delegating all responsibilities

• Frequently changing jobs

15. What does SWOT analysis stand for?
    

• 15. Sales, Workforce, Operations, Technology

• 15. Strengths, Weaknesses, Opportunities, Threats

• 15. System Wide Operational Testing

• 15. Strategic Work Optimization Technique

17. What does KPI stand for in business contexts?
    

• 17. Knowledge Process Integration

• Kinetic Potential Index

• 17. Key Performance Indicator

• 17. Key Product Innovation

20. Which of these is NOT typically considered a soft skill in the workplace?
    a) Communication
    b) Teamwork
    c) Problem-solving
    d) Computer programming

• Communication

• Teamwork

• Computer Programming

• Problem Solving

1. What is a list of items to be discussed or done at a meeting or business event?
   

• Itinerary

• Schedule

• Agenda

• Minutes