Pilot Communication and Skills Quiz

The acquisition of a motor programme (skill) will mean that:

• the more behaviour is automated, the more it requires attention and the more it frees resources

• the more behaviour is automated, the less it requires conscious attention and thus the more it frees mental resources

• the more behaviour is automated, the more it requires attention and the less it frees resources

• the less behaviour is automated, the less it requires attention and the more it frees resources

The "ideal" cockpit can be termed as:

• Cohesive

• Synergistic

• Communicative

• Co-operative

The expression "when perception matches reality" describes:

• Attention

• Situational Awareness

• Alertness

• Vigilance

In his/her behaviour, the "ideal professional pilot" is:

• "goal" rather than "person" oriented

• both "person" and "goal" oriented

• neither "person" nor "goal" oriented

• "person" rather than "goal" oriented

Metacommunication is defined as

• having an assessment conversation

• active listening

• balancing the own ideas and interests with those of the receiver

• those tools, other than the actual words, which complement those words in order to communicate

A person's attitudes define a set of learned dispositions (likes and dislikes) which:

• do not depend on a person's past experiences

• cannot be modified through training

• is exactly the same as a person's personality

• influence a person's reaction and response to people, situations, etc.

Non-verbal communication:

• can serve as a substitute for oral speech

• is used only if verbal clarity is not possible

• is cross-culturally understood

• is always clearly interpretable

How would you describe the leadership style of a captain who primarily is interested in a friendly atmosphere within his crew, who is always constructive and encouraging, who usually compromises in interpersonal conflicts, who trusts in the capabilities of his crew-members, and who leaves the crew freedom for own decisions?

• High task-orientation and high relationship-orientation

• High task-orientation and low relationship-orientation

• Low task-orientation and low relationship-orientation

• Low task-orientation and high relationship-orientation

The use of professional languages offers:

• longer attention span

• more precise grammar

• better communication even if professionals are not from the same field

• quick comprehension and simplified grammar

Motivation is an important attribute which contributes to flight safety. Which of the following statements is correct with regards to motivation?

• A high degree of motivation makes it possible to make up for insufficient knowledge in complete safety

• A high degree of motivation lowers the level of vigilance

• Excessive motivation leads to stress which adversely affects performance

• Motivation reduces the intensity of sensory illusions