Group Problem Solving Steps

The video tutorial outlines a structured approach to group problem solving, emphasizing the importance of following a clear process. It highlights five key steps, with steps 1, 2, and 5 being crucial for effective outcomes. The tutorial draws on research by Randy Hirokawa and references John Dewey's problem-solving steps. Key steps include understanding the problem, setting solution criteria, generating alternatives, and evaluating solutions. The video concludes with the importance of a structured decision-making process to prevent poor solutions.

What is the primary benefit of following a structured process in group decision-making?

• It reduces the need for further meetings.

• It leads to more effective and quality outcomes.

• It helps in making decisions faster.

• It ensures that all group members agree.

Which of the following is a method to accurately understand a problem?

• Conducting an is or is not analysis

• Ignoring the problem's history

• Guessing based on past experiences

• Relying solely on the leader's opinion

What is the purpose of developing criteria for an acceptable solution?

• To ensure the solution is cost-effective

• To establish clear standards for evaluating solutions

• To make the process faster

• To limit the number of solutions considered

How does the nominal group technique differ from traditional brainstorming?

• It requires a leader to present all ideas.

• It involves group members preparing solutions individually first.

• It focuses on immediate criticism of ideas.

• It limits the number of ideas generated.

Why is structured debate important in the problem-solving process?

• It speeds up the decision-making process.

• It ensures that only one idea is considered.

• It helps refine and improve ideas through constructive criticism.

• It allows the leader to dominate the discussion.

What is the significance of assessing the negative features of solution alternatives?

• To ensure the leader's idea is chosen

• To focus only on the positive aspects

• To prevent poor solutions from advancing

• To eliminate all potential solutions

What are the final steps in John Dewey's problem-solving process?

• Documenting and archiving solutions

• Criticizing and discarding ideas

• Selecting and implementing solutions

• Brainstorming and debating