Customer Service

Which are customer service standards?

• Professionalism

• Collaboration

• Integrity

• Communication

• Safety

How can you provide emotional safety?

• Wear employee ID.

• Make sure floors are free of tripping hazards.

• Be sensitive and considerate in communication.

• Lock doors.

We will serve with the highest standards of respect, reliability and competency in _____ with all customers.

True or False. You should always be aware of your body language and avoid crossing arms, rolling eyes or turning away from someone.

• True
• False

We will work ______ with internal and external partners for the benefit of our students and our community.

The following describes which standards? "We hold ourselves and each other accountable to high standards of performance and behavior."

• Trust

• Collaboration

• Professionalism

• Integrity

True of False. Apologizing isn't a bad thing.

• True
• False

Select Team SISD customers.

• Parents

• Partners

• Pupils

• Personnel

The SISD WAY

Safe

Individualized

Sensitive

Determined

_______

All Means All

You make it happen

Being ______ is a proactive commitment to prevent and solve problems and "above and beyond" is our default response.

• Connected

• Determined

• Involved

• Safe