DECISION MAKING

Which one of the following statements, BEST explained a problem?

• Sometimes referred to as tactical plan

• Defining and achieving the organization's oals

• Selection made between two or more alternatives

• A discrepancy between an existing and desired state of affairs

All the following characteristics are TRUE about unstructured problems, EXCEPT

• A very clear goal

• Problems that are new or unusual

• Information is ambiguous or incomplete

• Problems that require custom-made solutions

Which of the following statements is NOT TRUE about the decision-making process?

• Step 1: Selection of an alternatives

• Step 5: Analysis of all alternatives

• Step 2: Identification of decision criteria

• Step 8: Evaluation of the decision's effectiveness

All the following characteristics are TRUE about structured problems EXCEPT

• very clear goals

• often a familiar situation

• problem that are new or unusual

• information available and complete

Analyzing each alternative's strength and weaknesses in the decision-making process is referred to as step number

• 2

• 3

• 4

• 5

Which of the following is NOT considered a type of programmed decision making?

• Criteria

• Rules

• Policy

• Procedure

Programmed decisions are referred to as

• an outcome of a decision situation

• occurred in the past and given a response in routine

• deal with unique or unusual problems

• the decision maker has little or no control

Which of the following is considered TRUE for non-programmed decision making?

• A repetitive decision

• Rely heavily on previous solutions

• Suitable for unstructured problems

• Not written down

Which one of the following statements BEST describes a policy?

• A manager can make an accurate decision

• A general guideline for deciding a structured problem

• Little or no sharing of goals with others

• Involve long term focus

" A series of interrelated steps that a manager can use to respond to a well-structured problem". This statement can refer to _______.

• rule

• policy

• procedure

• instruction