HPE Competency Exam December 2024

TRUE or FALSE: For BTO requests where Sales Team is not copied, we should add the sales territory to Request participants and redirect quote or any sales requests

• TRUE

• FALSE

We should login to ConnectCX at least once a month. When is the best time?

• First working day of the month

• Last working day of the month

TRUE or FALSE: CTO request is from Reseller with HPE Mailbox copied. This ticket should be CANCELLED.

• TRUE

• FALSE

TRUE or FALSE: Party ID is needed for both US and Canada

• TRUE

• FALSE

TRUE or FALSE: For Onshore FAN request, no need to go back to Onshore team once they've provided the correct QTY for the parts.

• TRUE

• FALSE

TRUE or FALSE: We need to add [e-mail] email in the Additional Contacts field when requesting for Online FAN approval request

• TRUE

• FALSE

TRUE or FALSE: CBT-Ford is now Milestone-Ford

• TRUE

• FALSE

TRUE or FALSE: For non-HPE Microsoft parts, we should send this to [e-mail]

• TRUE

• FALSE

What is the Country Code Key for Compute HPE Smart Choice?

• -B21

• -B25

• -005

• -000

TRUE or FALSE: Priority Accounts should be assigned directly to US engineers

• TRUE

• FALSE