Cabin Crew Emergency Recap

What is the first step cabin crew should take during an emergency evacuation?

• Secure the galley equipment

• Message a family member

• Instruct passengers with clear commands

• Ensure all passengers are seated

Which of the following is a primary responsibility of cabin crew during a fire on board?

• Use a fire extinguisher to fight and put out the fire

• Open all windows for ventilation

• Call the fire department

• Evacuate the aircraft immediately

What is the recommended method for communicating with passengers during a crisis?

• Use hand signals

• Use your phone

• Use the public address (PA) system or shout loudly

• Write instructions on a board

In the event of a medical emergency, what is the first aid priority for cabin crew?

• Administer Oxygen

• Perform First aid response immediately if necessary

• Provide water to the passenger

• Move the passenger to a more comfortable seat

How should cabin crew assist passengers with disabilities during an evacuation?

• Leave them to evacuate last

• Provide them with a flotation device

• Assign a crew member or ABP to assist them

• Treat them as the rest

Which of the following is a key element of effective communication during an emergency?

• Speaking quickly to save time

• Using technical jargon

• Maintaining a calm and clear tone

• Providing detailed explanations

What is the primary reason for instructing passengers to leave their belongings during an evacuation?

• To prevent theft

• To reduce weight on the aircraft

• To speed up the evacuation process

• To ensure belongings are not damaged

Where is the cabin crew seated for their 30 second silent review during take off & landing?

• Cockpit

• Crew Jumpseat at their designated station

• Pax seat

• In the galley

What is the primary role of cabin crew during turbulence?

• Conduct a headcount

• Open overhead compartments

• Ensure passengers are seated with seatbelts fastened

• Serve refreshments

How should cabin crew handle a disruptive passenger during a flight?

• Ignore the passenger

• Restrain the passenger immediately

• Calmly communicate and de-escalate the situation

• Ask other passengers to intervene