Social Media for Business

What can users share on Facebook?

• Recipes & taste tests

• Updates, photos, videos and messages

• Book reviews

• Music files for download

What is a benefit of gathering customer feedback on Facebook?

• You can avoid customer interaction

• You can increase product prices

• You can save money

• You can identify areas for improvement

What is a key features of Facebook for business?

• Large user base

• Reduced marketing costs

• Guaranteed sales

• Automatic positive feedback

What is a drawback of user Facebook for business?

• You have limited characters in posts

• You cannot post photos

• The user base is typically older

• It costs to post

What is a key feature of using X for business?

• Posts disappear after 24 hours

• You can use hashtags to target key customers

• You can create reels

• Videos often go viral

(a)   owns Instagram. (Company name)

What can negative comments on X lead to?

• Bad publicity

• Positive review

• Increased sales

• Better engagement

What does social media for business require from organisation? A ____ __________.

(a)  

What is the name for the 'famous' people who create content?

(a)  

What would be the best platform to use to advertise a Cake baking business?