HSM1093 - C3

What is the main internal environment that impacts an organization’s performance?

• Competitors

• Suppliers

• Management

• Customers

Which of the following is NOT considered an internal resource?

• Human resources

• Financial resources

• Equipment resources

• Market trends

What does a valuable mission reflect?

• The financial status of the organization

• The values, beliefs, and philosophy of operations

• The competition in the market

• The latest technology

What is the purpose of a system process in an organization?

• To increase competition

• To ensure tasks are performed systematically

• To manage external suppliers

• To define customer feedback

Who are considered the external customers?

• Employees of the organization

• People who use the products or services

• Suppliers of the organization

• Competitors in the market

What is the role of competitors in the sports industry?

• To set government regulations

• To produce the same type of products or services

• To manage the workforce

• To provide resources

What do suppliers provide to an organization?

• Employee training

• Feedback and criticism

• Resources such as equipment and materials

• Market analysis

What does the economy affect in an organization?

• Costs, revenues, and profits

• Employee satisfaction

• Customer loyalty

• Supplier relationships

What is the role of government in the sports industry?

• To supply equipment

• To manage internal processes

• To govern and regulate the industry

• To provide financial resources

What is a key aspect of workforce in an organization?

• Customer feedback

• Supplier negotiations

• Task performance and special skills

• Technology management