PSSR D2S3

SMCP Stands for ___

• Standard marine communication phrases

• Standard maritime communication phrases

• Standard mind communication phrases

• all are correct

Purpose of SMCP is to ____

• avoid misunderstanding which can result in accidents

• improve efficiency of daily onboard tasks

• both are correct

• both are wrong

Advantages of written communcations?

• It provides little feedback

• none are correct

• highly technical topics can be presented using words & diagrams

• once prepared, documents are difficult to change

What effects the good communication?

• Seafarers come from different countries and cultures

• Knowledge of English may not be same

• Verbal communication in noisy environment could be limited

• all are correct

Human communication are of different types?

• verbal & non-verbal

• oral & non-oral

• verbal(oral & written) & non verbal(body language)

• written & non-written

Barriers for effective communication?

• psychological barriers

• language barriers

• emotional barriers

• all are correct

Barriers for effective listening?

• internal & external distractions

• too much noise

• attitude of speaker

• all are correct

Written instruction onboard should be written in ___

• english & working language of vessel based on nationality

• english

• working language alone

• spanish

What confirms that a receiver has understood what the sender told?

• sender asking questions

• sender receiving feedback

• both are correct

• both are wrong

Which one of the below to be avoided while listening?

• being too quick to answer/interrupting

• good listening

• asking question in case of doubt

• none of the above