Computer Basics: Basic Troubleshooting Techniques Quiz

Computer Basics: Basic Troubleshooting Techniques Quiz

12th Grade

15 Qs

quiz-placeholder

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Computer Basics: Basic Troubleshooting Techniques Quiz

Computer Basics: Basic Troubleshooting Techniques Quiz

Assessment

Quiz

Business

12th Grade

Practice Problem

Medium

Created by

stinker stink

Used 1+ times

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15 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the first step you should take when troubleshooting a computer problem?

Restart the computer

Write down your steps

Call technical support

Check the cables

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should you do if your computer screen goes blank?

Call a technician

Check the monitor's power connection

Reinstall the operating system

Replace the monitor

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If an application is running slowly, what is one of the first things you should try?

Close and reopen the application

Upgrade your computer

Reinstall the application

Delete the application

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a common solution if an application is frozen?

Reformat the hard drive

Force quit the application

Uninstall the application

Reboot the operating system

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should you do if all programs on your computer are running slowly?

Run a virus scanner

Replace the hard drive

Install more RAM

Reinstall all programs

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a recommended action if your computer is completely unresponsive?

Press and hold the Power button

Call technical support

Reinstall the operating system

Replace the motherboard

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should you check if your mouse or keyboard stops working?

Update the operating system

Ensure they are properly connected

Replace the computer

Reinstall the drivers

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