Work Keys Test #5 Workplace Documents

Identify the main idea from the following excerpt: Please note that employees must be on the clock by 8:00am. This means that you must have clocked in, taken care of any personal responsibilities, and be seated at your desk at 8:00am. Employees are welcome to put lunches in the refrigerator, pour coffee, and greet coworkers, but please do this BEFORE 8:00am so that you are ready to start the workday promptly. We must be available to our clients during business hours, so it is important that we are at our desks when business hours begin.

• Employees should take care of any personal business before 8:00am.

• Employees should clock in before 8:00am so they can be at their desks at 8:00am.

• Employees must be at their desks between 8:00am and 5:00pm.

• Employees must be at their desks and ready for work at 8:00am.

• Lunches and coffee should be taken care of before 8:00am.

Identify the main idea from the following excerpt: ATTENTION: All employees in production are to meet in the conference room at 4:00pm on Friday for a progress meeting. Please come prepared to update the group on your part of the project. Managers, please prepare a short report to share. The meeting should last no more than 30 minutes.

• All employees must attend a 30-minute meeting.

• Production managers should prepare a report for Friday’s meeting.

• There will be a meeting on Friday for production employees.

• All employees are to gather at 4:00pm.

• The meeting will last about half an hour.

What is the first thing to do after clocking in? When you arrive at work, first take care of any personal business: pouring a cup of coffee, getting a snack, visiting with coworkers, etc. Then clock in and begin work. Your first task should be checking your work calendar to see what is scheduled for the day. Then look through your emails to see if anything needs to be addressed. Next take a few moments to plan out your day. Finally, start on your first project.

• Take care of personal business

• Pour a cup of coffee

• Check the work calendar

• Read emails

• Make a plan for the day

What is the first thing to do after clocking in? When you arrive at work, first take care of any personal business: pouring a cup of coffee, getting a snack, visiting with coworkers, etc. Then clock in and begin work. Your first task should be checking your work calendar to see what is scheduled for the day. Then look through your emails to see if anything needs to be addressed. Next take a few moments to plan out your day. Finally, start on your first project.

When should an employee check email?

• Immediately after clocking in

• After taking care of personal business

• After creating a plan for the day

• After checking the calendar

• After beginning a project

What is the first thing to do after clocking in? When you arrive at work, first take care of any personal business: pouring a cup of coffee, getting a snack, visiting with coworkers, etc. Then clock in and begin work. Your first task should be checking your work calendar to see what is scheduled for the day. Then look through your emails to see if anything needs to be addressed. Next take a few moments to plan out your day. Finally, start on your first project.

When should an employee clock in?

• Upon arriving at work

• After taking care of personal business

• After checking the calendar

• After checking email

• After creating a plan for the day

November 1–30 is open enrollment for insurance. If you have not previously enrolled, or

if you wish to make any changes to your policy, please speak to HR by November 28 so

that we can make any necessary adjustments. If you do not wish to make any changes, no

action is necessary.

Gabe decided to add his wife and children to his insurance on November 27. Is it too late?

• Yes, because he needed to fill out the forms by November 1.

• Yes, because he needed to speak to HR before open enrollment.

• No, because the deadline is November 28.

• No, because open enrollment lasts until November 30.

• The excerpt is inconclusive.

November 1–30 is open enrollment for insurance. If you have not previously enrolled, or

if you wish to make any changes to your policy, please speak to HR by November 28 so

that we can make any necessary adjustments. If you do not wish to make any changes, no

action is necessary.

Aaron is satisfied with his current insurance coverage and does not wish to make any changes. What should he do?

• No action necessary

• Fill out the annual forms by November 28

• Read the policy to make sure he doesn’t need to change anything

• Speak to HR to continue his policy

• Check for any necessary adjustments

8. Identify the main idea from the following company email excerpt:

Beginning next Monday, we will use a new time-tracking software. Please visit

ABCtimesheets.com no later than this Friday. Your username is your email address and

your password is the last 4 digits of your Social Security number. Please reset the

password and familiarize yourself with the site. There is a link to a tutorial in the top

right corner. If you have any questions, please reply to this email or call/text me and I’ll

be glad to walk you through the setup. Please come prepared to use the new site on

Monday.

• The company will be using a new time-tracking software, starting on Monday.

• Employees should become familiar with the new software this week.

• Employees should practice logging in to the new software before Monday.

• Employees need to set up their new time-tracking accounts.

• Employees should view the tutorial before Monday.

Identify the main idea from the following letter: Mr. Blevins, November 3 is the two-year anniversary of your hire with ABC Technology. As such, your performance review is coming up. Please contact Gemma in the admin office at your earliest convenience to set up your interview. Thank you for your service to the company.

• Mr. Blevins’ two-year-anniversary is coming up.

• Mr. Blevins should contact Gemma as soon as possible.

• Mr. Blevins has an upcoming job interview.

• Mr. Blevins’ yearly performance review is coming up.

• Mr. Blevins must visit the admin office quickly.

Identify the main idea from the following memo: Thanks to all for a great year at ABC Technology! This year has seen unparalleled growth as a company and as individuals. Each of you has made sacrifices to help ABC succeed and now we want to honor you for that. Please meet in the conference room at 4:00 on Friday for refreshments and an awards ceremony. Again, thanks for being an amazing team!

• ABC Technology has had unparalleled growth this year, both as a company and as individuals.

• Every team member has had a part in the year’s progress at ABC Technology.

• An awards ceremony will be held on Friday to honor the team for the year’s work.

• There will be a meeting at 4:00 on Friday.

• Employees will be given refreshments on Friday at 4:00.