SPCH 152 3.04 listening comprehension

Who is the speaker in this audio?

• Raj

• Pedro from Felix Fine Furniture

• A customer

• A delivery person

What is the order number mentioned in the transcript?

• 2562

• 1234

• 7890

• 4567

What problem is mentioned with the order?

• Wrong color

• Scratched drawer fronts

• Missing items

• Incorrect delivery address

What type of handles were received instead of the ordered ones?

• Brass round handles

• Nickel round handles

• Wooden handles

• Plastic handles

How many items (out of 8) in the order had problems?

• Two

• Three

• Five

• Eight

What is the main issue causing concern for the speaker?

• Delayed delivery

• It's costing money

• Wrong items

• Customer complaints

What time does Pedro say it is currently?

• 10:00 AM

• 11:00 AM

• 12:00 PM

• 1:00 PM

Until what time will Pedro be at his desk?

• 1:00 PM

• 2:30 PM

• 3:00 PM

• 4:00 PM

What is Pedro unhappy about?

• Working late

• Missing a meeting

• Losing a client

• Receiving a call

Until what time will Pedro be in the office?

• 2.30 pm

• 7pm

• 11 pm

• 1pm