1.3 Identify basic leadership skills

What is the primary role of motivation in leadership, according to the text?

• To ensure employees work long hours.

• To drive individuals and teams towards achieving goals.

• To eliminate conflict within the workplace.

• To control employee behavior.

Which of the following is NOT mentioned as a way leaders can inspire and motivate their teams?

• Setting unrealistic goals to challenge employees.

• Providing recognition and rewards for accomplishments.

• Fostering a supportive and encouraging environment.

• Inspiring purpose and connecting individual contributions to the bigger picture.

How does motivation impact individual performance?

• It decreases employee engagement.

• It discourages initiative and ownership.

• It increases productivity and innovation.

• It makes employees resistant to change.

What is the primary benefit of active listening in leadership?

• To avoid conflict within the team.

• To build trust and rapport with team members.

• To dominate conversations and assert authority.

• To avoid giving feedback to employees.

Which of the following is NOT a key listening skill?

• Paying attention and showing empathy.

• Asking clarifying questions and summarizing.

• Interrupting frequently to ensure understanding.

• Avoiding interruptions and maintaining focus.

How does effective listening contribute to improved decision-making?

• It allows leaders to make decisions without considering others' input.

• It ensures that leaders always make popular decisions.

• It helps leaders understand the needs and concerns of their team members.

• It eliminates the need for team meetings and discussions.

Which conflict management strategy involves physically or mentally withdrawing from the conflict?

• Smoothing/Accommodating

• Force/Direct

• Withdraw/Avoid

• Collaborate/Problem-Solve

When is the "Smoothing/Accommodating" strategy most appropriate?

• When maintaining harmony is crucial, even if it means sacrificing your own needs.

• When you need to assert your authority and impose your will.

• When you want to engage in a lengthy debate and explore all possible solutions.

• When the conflict is minor and can be easily resolved through compromise.

What is the primary drawback of the "Force/Direct" conflict management strategy?

• It can lead to quick and efficient resolutions.

• It can damage relationships and suppress creativity.

• It is always the most effective strategy in emergencies.

• It ensures that everyone's needs are fully addressed.

Which conflict management strategy involves working together to find a mutually beneficial solution that addresses the underlying concerns of both parties?

• Withdraw/Avoid

• Compromise/Reconcile

• Collaborate/Problem-Solve

• Force/Direct