SPRx Copay & Foundational Assistance Quiz

What is the Source Work Instruction for SPRx Benefits Verification Copay and Foundational Assistance?

• TSRC-PROD-013458

• TSRC-PROD-027585

• TSRC-PROD-013375

• TSRC-PROD-013369

True or False: We must offer copay assistance if the copay is $50.00 and over.

• True

• False

Where is the Assistance Programs file located?

• theSource

• SPRx

• PeopleSafe

• Specialty Admissions Database

True or False, If the patient has a government program as insurance, are they eligible for Manufacturer Copay Assistance?

• False

• True

True or False: We cannot enroll a patient in a copay card without their permission.

• False

• True

How would you Action and Outcome if patient copay is under $50.00.

• Reviewed/Pending with Patient

• Reviewed/Resolved

• Reviewed/Cancelled

• Reviewed/Pending with Assistance Program

While offering copay assistance to the patient, how often should you follow up and number of attempts?

• Follow up every 48 hours for total of 3 attempts.

• Follow up every 48 hours for total of 3 attempts.

• Follow up every 24 hours for total of 3 attempts.

• Follow up every 24 hours for total of 2 attempts.

When offering copay assistance, unable to the patient on 2nd attempt, how would you Action and Outcome the Task?

• Action = Reviewed, Outcome = Resolved

• Action = Reviewed, Outcome = Pending with Assistance Program

• Action = Reviewed, Outcome = Cancelled

• Action = Reviewed, Outcome = Pending with Patient

What Template/s must be completed while offering Copay Assistance? Select all that applies.

• Copay Assistance

• Prescription

• Major Medical

• Copay Quote

On what screen in SPRX can we check if Copay Assistance already been offered to the patient and documented under Copay Preferences? Select all that apply.

• Profile/Patient Profile/Insurance

• Profile/Patient Profile/Patience Preferences

• Profile/Patient Profile/Demographic

• Engagement/Messaging Preference