Business Etiquette P1

Which of the following is a key benefit of mutual respect in the workplace?

• Increased absenteeism

• A more positive and focused working atmosphere

• Less communication and teamwork

• Higher levels of conflict

What is considered appropriate table manners at the dining table?

• Talking loudly while eating

• Using utensils properly and chewing with your mouth closed

• Playing with food to make dining fun

• Leaving the table immediately after eating without thanking the host

What was the original meaning of the word ‘etiquette’ in French?

• Proper behavior

• Social norms

• Ticket to label and identify something

• Rules for dining

When did English speakers start using the word ‘etiquette’ to mean ‘proper behavior’?

• 15th century

• 16th century
  

• 17th century
  

• 18th century

Which of the following is NOT an example of basic etiquette?

• Using appropriate table manners

• Giving full attention to someone speaking

• Interrupting conversations frequently

• Using a firm handshake when meeting someon

Why are good manners essential in communication?

• Good manners are essential in communication because they promote respect, clarity, and positive relationships.
• Good manners can hinder effective communication.
• Good manners are irrelevant to building trust.
• Good manners are only important in formal settings.

Who was Erasmus, and why is he associated with etiquette?

• A medieval knight known for his chivalry

• A Renaissance scholar who wrote about proper manners

• A French chef who introduced fine dining etiquette

• A Roman emperor who created strict social rules

According to Erasmus' etiquette, why should one cut and clean their fingernails before dining?

• To prevent dirt and germs from contaminating food

• To follow religious traditions of the time

• To impress guests with well-groomed hands

• To make it easier to eat with hands instead of utensils

Why did Erasmus advise against throwing chewed bones back into the pot?

• To maintain hygiene and prevent contamination

• To avoid making too much noise at the table

• To ensure the pot remained full for longer

• To follow the customs of royalty

Why should a knife be kept in its sheath when not in use?

• To prevent appearing threatening to others
  

• To keep the knife clean for the next meal

• To follow royal dining traditions

• To avoid accidentally cutting food incorrectly