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Professional Development

9 Qs

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Assessment

Quiz

Professional Development

Professional Development

Practice Problem

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Created by

Elisa S

Used 3+ times

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9 questions

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1.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Five Marriott Core Values are:

Pursue Excellence, Embrace Innovation, Act with Integrity, Serve Our World, Put People First

Put People First, Pursue Excellence, Embrace Change, Act with Integrity, Serve Our World

Embrace Change, Act with Integrity, Serve Our World, Pursue Exceptional, Put People First

Put People First, Pursue Excellence, Embrace Change, Act with Courtesy, Serve Our World

2.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Three categories of Marriott Policies & Standards are:

MIPs, SOPs, LSOPs

MIPs, LMIPs, SOPs

MIPs, SOPs, P&Ps

LSOPs, SOPs, P&Ps

3.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Three Paths to Win on 2025 Strategy Map are:

Grow Great Leaders, Invest in Associates, Access to Opportunity

Grow Great Leaders, Be In More Places, Access to Opportunity

Best Brand + Experiences, Most Loyal Members, Be In More Places

Best Brand + Experiences, Access to Opportunity, Be In More Places

4.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

The Four Domains of Emotional Intelligence

Self-Awareness, Self-Management, Social Observation, Relationship Observation

Self-Awareness, Self-Reflection, Social Awareness, Relationship Reflection

Self-Reflection, Self-Management, Social Reflection, Relationship Management

Self-Awareness, Self-Management, Social Awareness, Relationship Management

5.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Benefits to give and receive feedback, except:

Builds long-term engagement & productivity

Spurs learning
and professional growth

Helps people
avoid repeating mistakes

Highlights what
is missing

6.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

The Feedback
Conversation Model:

Plan-Expectation-Outcome-Impact-Discussion

Expectation-Outcome-Impact-Discussion-Plan

Expectation-Plan-Outcome-Discussion-Impact

Plan-Impact-Expectation-Discussion-Outcome

7.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

How to Handle Team Disagreements, in the right order?

Identify the Source, Analyze the Cause, Develop Solutions Together, Agree
on a Solution, Monitor & Follow up, Implement the Solution

Identify the Source, Analyze the Cause, Develop Solutions Together, Agree
on a Solution, Implement the Solution, Monitor & Follow up

Analyze the Cause, Identify the Source, Develop Solutions Together, Agree
on a Solution, Implement the Solution, Monitor & Follow up

Analyze the Cause, Identify the Source, Agree on a Solution, Develop Solutions Together, Monitor & Follow up, Implement the Solution

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