Consumer Rights, Responsibilities, and Remedies

Consumer Rights, Responsibilities, and Remedies

9th Grade

7 Qs

quiz-placeholder

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Consumer Rights, Responsibilities, and Remedies

Consumer Rights, Responsibilities, and Remedies

Assessment

Quiz

Social Studies

9th Grade

Easy

Created by

Frank Franz

Used 1+ times

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7 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the first step in addressing a consumer complaint?

Take legal action

Write a letter to the newspaper

Contact a government agency

Return to the place of purchase

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a common source of consumer complaints?

Transparency

Generosity

Honesty

Fraud

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should consumers do before buying a product?

Find out if the product has been recalled

Ignore recall information

Purchase without research

Assume all products are safe

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which organization acts as an intermediary between businesses and consumers?

FoodSafety.gov

Federal Reserve

Better Business Bureau

Consumer Financial Protection Bureau

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a potential issue with credit cards?

No fees

Complicated terms and fees

Guaranteed rewards

Simple terms

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a remedy for consumers who believe their rights have been violated?

Accept the loss

Contest an incorrect bill

Ignore the issue

Avoid using protection laws

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the role of the Consumer Financial Protection Bureau?

To ensure fair treatment by financial companies

To ignore consumer complaints

To increase interest rates

To promote unsafe products