
FINAL TEST WAVE4
Quiz
•
English
•
1st - 5th Grade
•
Practice Problem
•
Easy
+6
Standards-aligned
Dyamileth Melchor
Used 1+ times
FREE Resource
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19 questions
Show all answers
1.
FILL IN THE BLANK QUESTION
3 mins • 1 pt
What is the other name we can use for Darwin?
Tags
CCSS.RI.1.6
CCSS.RI.3.7
CCSS.RL.1.7
CCSS.RL.3.7
CCSS.RL.4.7
2.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
Can Darwin clients make changes like: add new products, change prices or add new users?
Yes, any Darwin user can make those changes.
No, just CDK agents can make those changes.
Only admins can make those changes.
3.
FILL IN THE BLANK QUESTION
5 mins • 1 pt
If the provider for a product is pen, what should be the email address we need to use in order to escalate issues?
4.
FILL IN THE BLANK QUESTION
5 mins • 1 pt
What is the website for MVP?
5.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
How can we create a new deal in Darwin?
We cannot create a new deal in Darwin, we need to push the deal from DMS over to Darwin.
We need to go to dashboard then hit the (+ sign)
The customers are the only ones who can create deals in Darwin.
6.
MULTIPLE CHOICE QUESTION
5 mins • 1 pt
Can clients generate contracts in Darwin?
No, we need to send an email to PEN asking assistance in order to generate a contract.
It depends, only if the product has the option available, if so, clients will be able to generate contracts.
7.
MULTIPLE CHOICE QUESTION
5 mins • 1 pt
Laura is calling because she wants to add a new product, we asked for a dealer code and Laura did not know the dealer code, she asked us to leave it in blank. We added the product in Darwin but when Laura tested it, she got a rating issue, what should we do?
If the dealer code is not correct, the product will not rate correctly, client needs to be sure about the dealer code for the new product. We cannot escalate this because we are aware that the dealer code is not correct.
We need to escalate the issue to our Darwin support team by email.
We can ask in our general chat team and tag @mvp for further questions.
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