Effective Communication Review

What is the definition of verbal communication?

• Communication using body language

• Communication using spoken or written words

• Communication using facial expressions

• Communication using gestures

Which of the following is a common barrier to communication?

• Clear pronunciation

• Active listening

• Language differences

• Eye contact

Identify the nonverbal communication method from the options below.

• Email

• Text message

• Facial expression

• Phone call

Which of the following is an example of subjective information?

• The patient's temperature is 101°F

• The patient says they feel dizzy

• The patient's blood pressure is 120/80 mmHg

• The patient weighs 150 pounds

What is the role of the sender in the communication process?

• To interpret the message

• To provide feedback

• To initiate the message

• To receive the message

How can cultural differences act as a barrier to communication?

• By enhancing mutual understanding

• By creating misunderstandings due to different norms

• By ensuring everyone speaks the same language

• By promoting similar body language

Which of the following is an example of objective information?

• The patient feels anxious

• The patient reports pain in their leg

• The patient's heart rate is 80 beats per minute

• The patient thinks they have a fever

Explain how socioeconomic status can be a barrier to communication.

• It ensures everyone has access to the same resources

• It can lead to differences in access to communication tools

• It promotes equal understanding among all parties

• It eliminates language barriers

What is the importance of feedback in the sender-receiver model of communication?

• It allows the sender to ignore the receiver

• It helps the sender know if the message was understood

• It prevents the receiver from responding

• It stops the communication process

How can a healthcare employee effectively provide constructive criticism to a coworker?

• By focusing on personal attributes

• By using vague language

• By being specific and focusing on behavior

• By avoiding the issue altogether