Comprehension Quiz: Supermarket Conversation

What does the customer ask at the beginning of the conversation?

• a) Where are the checkout counters?

• b) Do you work here?

Where does the worker say the shopping carts are located?

• In the second section of the store

• Outside by the entrance door

Why doesn't the customer want to go outside to get a shopping cart?

• Because it’s too hot

• Because it’s raining

What type of cart does the worker bring first?

• A small cart

• A big cart

What does the customer ask after rejecting the small cart?

• To be shown where the milk is

• To be shown where the bread is

In which aisle does the worker say the milk is?

• In the second aisle

• In the fourth aisle

What kind of milk is the customer looking for?

• Powdered milk

• Fresh milk

What issue does the customer mention about the cart?

• It has wobbly wheels

• It’s too big

How does the customer feel toward the worker at the end of the conversation?

• Grateful

• Frustrated

What decision does the customer make at the end of the conversation?

• To shop by herself

• To wait for the worker’s help