Contemporary Business Communication Quiz

What is the fundamental human activity of exchanging information called?

• Interaction

• Communication

• Collaboration

• Negotiation

Which element of communication refers to the person or group who initiates the communication?

• Message

• Channel

• Receiver

• Sender

What type of communication involves spoken or written words?

• Interpersonal communication

• Verbal communication

• Nonverbal communication

• Visual communication

Which of the following is NOT a type of communication mentioned?

• Visual communication

• Verbal communication

• Nonverbal communication

• Digital communication

What is one of the key benefits of effective communication in management?

• Reduced productivity

• Increased conflict

• Improved employee engagement

• Decreased morale

Which step in the communication process involves the sender converting the idea into a form that can be transmitted?

• Decoding

• Reception

• Encoding

• Feedback

What type of barrier to communication is caused by differences in language?

• Linguistic barriers

• Emotional barriers

• Cultural barriers

• Psychological barriers

Which of the following is a principle of effective communication known as the 7 C's?

• Casual

• Complicated

• Clear

• Confusing

What is the term for the response from the receiver that helps the sender assess understanding?

• Feedback

• Transmission

• Encoding

• Decoding

Which type of communication includes body language and facial expressions?

• Written communication

• Nonverbal communication

• Visual communication

• Verbal communication