ICT in Tourism Quiz

What does ICT stand for?

• Information and Communication Technology

• Internet and Communication Technology

• Information and Computer Technology

• Integrated Communication Technology

Which of the following is a key concept of e-tourism?

• Manual Booking Systems

• Digitalization of Processes

• Face-to-Face Communication

• Traditional Marketing

What system is primarily used for managing bookings in tourism?

• Global Distribution System

• Local Distribution System

• Reservation Management System

• Customer Relationship Management System

Which of the following is a benefit of using ICT in tourism?

• Increased Operational Costs

• Limited Consumer Access

• Enhanced Efficiency

• Decreased Communication

The main purpose of e-tourism is to:

• Increase manual labor

• Maximize efficiency in operations

• Reduce the use of technology

• Limit consumer information access

Which technology has improved communication in tourism?

• Telephone

• Email

• Social Media

• All of the above

What is a key driver for the integration of ICT in tourism?

• Decreased Internet Access

• Rising Consumer Expectations

• Higher Operational Costs

• Limited Information Availability

Which of the following is NOT a component of business technology?

• Hardware

• Software

• Employee Training

• Communication Tools

The term 'e-tourism' refers to:

• Traditional tourism practices

• The digital transformation of tourism

• Offline marketing strategies

• Manual reservation systems

Which of the following best describes CRM tools?

• Tools for managing customer interactions

• Tools for financial management

• Tools for human resources

• Tools for inventory control