Unit 9 Learning Objective 2: Employee Motivation

What are the motivational theories which study employee behavior?

• Maslow's Hierarchy of Needs, Herzberg's Two-Factor Theory, and McGregor's Theory X and Theory Y

• Newton's Laws of Motion, Einstein's Theory of Relativity, and Quantum Mechanics

• Supply and Demand, Market Equilibrium, and Price Elasticity

• Photosynthesis, Cellular Respiration, and Mitosis

Methods of employee motivation include ______ rewards and non-monetary rewards.

• monetary

• physical

• emotional

• spiritual

Which of the following is a benefit to a business of having motivated employees?

• Increased absenteeism

• Improved company loyalty

• Higher recruitment costs

• Lower productivity

A business can measure the success of employee motivation by:

• increased productivity and performance

• decreased employee turnover

• improved employee satisfaction

• all of the above

What is motivation?

• A feeling of laziness

• A reason or reasons for acting or behaving in a particular way

• A type of food

• A type of exercise

Motivation is the ______ to work. (Fill in the blank with the correct word)

• drive

• obstacle

• hindrance

• barrier

Which theory is associated with Maslow?

• Theory of needs

• Hierarchy of needs

• Theory X and Theory Y

Which theory is associated with McClelland?

• Hierarchy of needs

• Theory X and Theory Y

• Theory of needs

McGregor's Theory X and Theory Y explain different management styles. Which of the following best describes Theory X?

• It assumes employees are inherently lazy and need constant supervision.

• It assumes employees are self-motivated and seek responsibility.

• It focuses on the importance of job satisfaction for productivity.

• It emphasizes the need for a collaborative work environment.

According to Maslow's Theory of Motivation, what are the five levels of human needs?

• Physiological, Safety, Love/Belonging, Esteem, Self-Actualization

• Safety, Love/Belonging, Esteem, Self-Actualization, Cognitive

• Love/Belonging, Esteem, Self-Actualization, Cognitive, Aesthetic

• Esteem, Self-Actualization, Cognitive, Aesthetic, Transcendence