SSG104_FA24_FE_C1_591692

One of the key findings in the Dunning-Kruger effect experiments is unskilled people are

• always satisfied with results
• often jealous with others
• unrewarded and biased
• overconfident with results

Regarding professional element, which format for electronic documents is mostly suggested using to preserve content location and avoid any inadvertent changes when it is displayed?

• Excel
• Word
• Power Point
• PDF

A person with individualistic orientation tends to ....

• bring about positive outcomes to others
• show their preferences when dividing resources between themselves and others
• find opportunities to undermine others to get ahead
• show less concerns about the outcomes of others

People usually compare themselves with friends or co-workers rather than comparing to industry or national averages. What is this comparison called in situational factors?

• Number
• Local
• Proximity to a standard
• Self-relevant

Which of the following is NOT a component of a business proposal?

• Company description
• Background
• Market analysis
• Timeline

Specific revision requires attention to the following: format, facts, names, spelling, punctuation, and

• Content
• Grammar
• Organization
• Style

Which is TRUE about the direct feedback?

• It only occurs when all parties involved are together at the same time.
• It is a response that does not directly come from source.
• A message initiated by email to a specific person is a type of direct feedback.
• It is a response that comes from the receiver.

What type of nonverbal communication involves the verbal and nonverbal aspects of speech?

• Touch
• Space
• Artifacts
• Paralanguage

Below are guidelines for Facilitating a Meeting, EXCEPT:

• Begin with something positive
• Tend to housekeeping details
• Make use of sarcasm and cynicism to make things fun and healthy
• Expect the unexpected

What should be prepared before the meeting?

• Plan meeting schedule
• Decide how to meet
• Invite meeting participants
• All above