
AppTech Quiz
Authored by MICHAEL PAGARA
Other
University
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20 questions
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1.
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30 sec • 1 pt
The report that lists guests who are expected to check out on a specific day.
2.
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30 sec • 1 pt
The process of charging the guest's account for additional services used during their stay.
3.
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30 sec • 1 pt
The phase in the guest cycle where the guest settles payment and leaves the hotel.
4.
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30 sec • 1 pt
The document used to confirm and finalize a guest’s reservation.
5.
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30 sec • 1 pt
The stage in the guest cycle when room charges are posted to a guest’s folio.
6.
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30 sec • 1 pt
A report that helps the front office prepare for guest arrivals and special requests.
7.
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30 sec • 1 pt
The document filled out by guests upon arrival containing their personal details.
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