The report that lists guests who are expected to check out on a specific day.

The process of charging the guest's account for additional services used during their stay.

The phase in the guest cycle where the guest settles payment and leaves the hotel.

The document used to confirm and finalize a guest’s reservation.

The stage in the guest cycle when room charges are posted to a guest’s folio.

A report that helps the front office prepare for guest arrivals and special requests.

The document filled out by guests upon arrival containing their personal details.

A system entry that records advance payments made by the guest before arrival.

The function that allows staff to view, edit, and manage folios and transactions.

The phase in the guest cycle where the guest is assigned a room and given a key.