Hotel Reservation Quiz

What is the process of booking a hotel room before arrival called?

• Cancellation

• Reservation

• Payment

• Check-in

What is one benefit of reservation for guests?

• Higher prices

• No need for a room

• Less comfort

• Guaranteed room availability

How can hotels predict room occupancy?

• Counting rooms

• Using reservation data

• By guessing

• Asking guests

What is a source of reservation?

• Car

• Telephone

• Train

• Bus

What type of reservation is made for a group?

• Individual Reservation

• Group Reservation

• Single Reservation

• Family Reservation

What is a method of payment for reservations?

• Cash

• Toys

• Food

• Clothes

What skill is important for reservation staff?

• Singing

• Dancing

• Telephone Courtesy

• Cooking

What do you call a reservation that is confirmed?

• Old Reservation

• Cancelled Reservation

• Confirmed Reservation

• New Reservation

What is a special request a guest might have?

• No room

• Less food

• More staff

• Extra pillows

What is one way to check room availability?

• Ignoring it

• Sleeping

• Asking a friend

• Using a computer