Knowledge Management Quiz

What is the primary purpose of Knowledge Management (KM)?

• To reduce the number of employees

• To drive the efficient use of organizational knowledge

• To increase employee salaries

• To eliminate competition

Which of the following is NOT a benefit of knowledge management?

• Enhanced Decision-Making

• Higher employee turnover

• Increased Efficiency

• Innovation and Growth

What does a Knowledge Management System (KMS) primarily do?

• Reduces the number of employees

• Eliminates the need for training

• Increases marketing expenses

• Collects and organizes knowledge

Which force is NOT driving the need for knowledge management?

• Intensified Knowledge Turnover

• Decreasing technology use

• Accelerating Market Volatility

• Increasing Domain Complexity

What type of knowledge is difficult to articulate or transfer?

• Tacit Knowledge

• Explicit Knowledge

• Documented Knowledge

• Organizational Knowledge

Which of the following is an example of explicit knowledge?

• A team's shared experience

• A craftsman's skill

• An employee's intuition

• A company's policy manual

What is the difference between data and information?

• Data is processed; information is raw

• Data is subjective; information is objective

• Data is always correct; information is not

• Data lacks context; information has meaning

Which of the following describes procedural knowledge?

• Knowing the history of a company

• Knowing facts about a subject

• Knowing how to perform tasks

• Knowing the names of employees

What is an example of knowledge as practice?

• A surgeon's skills in surgery

• A software manual

• A database of troubleshooting guides

• A company's financial report

Which type of knowledge is broad and easily transferable?

• Specific Knowledge

• Context-Specific Knowledge

• General Knowledge

• Tacit Knowledge