SDM Quiz I (2025-27)

Which of the following customer needs is met when a salesperson offers prospect a multitude of payment options to choose from?

• Friendliness

• Convenience

• Product Information

• Post-Sales Service

According to the recently discussed Case:
For which customer segment does Razorpay use a "lead scoring algorithm" to prioritize high-potential customers for its sales team to contact?

• Enterprise Customers like Facebook and Ola

• MSME (SME + Long tail) Customers

• Acquiring Banks

• International customers in Southeast Asia

A Lifestyle e-commerce site sold over 450 Leather Handbags, each priced at Rs. 2,000, across 90 orders. Calculate the Average Order Value (AOV).

• Rs. 1,000

• Rs. 10,000

• Rs. 1,00,000

• Rs. 1,00,00,000

Which sales technique involves asking a series of questions to understand the customer’s needs and pain points?

• Upselling

• Cross-Sales

• Cold Calling

• Consultative Selling

A cashier who receives items and processes them for transaction in a Hypermarket is an example of _________ Selling Function.

• Order Getter

• Order Taker

• Order Creator

• Order Receiver